Prices

All prices are in pounds sterling and shown exclusive of VAT which will be charged at the current applicable rate. The prices on the website are correct at the time of goods being displayed but Majestic reserves the right to change them without prior notice.

Payment

Payment is due to the Majestic in full prior to despatch of goods. Payment must be made in British Sterling only and by one of the following methods: Visa, MasterCard, Delta, Maestro, Visa Electron and PayPal. Fraudulent use of Credit/Debit cards will be reported to the relevant authorities.

Delivery

Free delivery on all orders over £100.00 excluding VAT to UK mainland except for:
a) any delivery to The Channel Islands, Scottish Highlands and Islands, or Northern Ireland;
b) any delivery made on Saturdays or at a specifically allocated time upon request;
The exceptions to free delivery above will be quoted at the time of order.
Please state any special delivery requirements at time of ordering for us to give you a quotation.
For orders less than £100.00 excluding VAT there will be a standard delivery charge of £5.00 excluding VAT.
The Buyer shall ensure presence at the delivery address to sign for the delivery. The Buyer shall always check the number of parcels received upon delivery and sign the Consignment as ‘Unchecked’ so as to confirm that the items have not been inspected in respect of any damages and /or missing items. If the parcel appears damaged, the Buyer shall sign the Consignment as ‘Damaged’ and inform the Majestic within 24 hours of receipt of goods.

Next Day Delivery

Orders must be received before 1:00 pm Monday to Friday, for next working day delivery. Next day delivery only applies to items that are in stock. Majestic Instruments can accept no responsibility for transport delays causing late delivery of items. Next day delivery is available to UK Mainland only.

Shortages, Damages and Claims

All claims for shortages or damages must be reported to Majestic Instruments within 1 working day of receipt of goods. Majestic Instruments will not entertain claims for consequential loss of business for any reason.

Returned Goods

If goods have been ordered in error or are not as expected, authorisation for returns must be requested from Majestic Instruments. No goods will be accepted back without a pre-authorisation. Goods must be returned within 7 days of receipt, unused and in their original packaging. Majestic Instruments accepts no responsibility for lost parcels without a receipt of despatch. 
Refunds on large, heavy, non-stocked items will be subject to a minimum 10% handling and inspection charge.

Overseas Orders

Majestic Instruments welcomes overseas orders. The Buyer shall pay for cost of carriage which will vary depending on destination and weight of parcel. When ordering goods for delivery outside the United Kingdom the Buyer may be subject to import duties, taxes and clearance charges, which will be the responsibility of the Buyer.  Majestic Instruments shall only accept payment for any overseas orders by bankers’ drafts or CHAPS transfers to be made at the time of order.

Certain products are restricted for sale in the UK and its Islands only and cannot be shipped to other Countries outside of these restrictions.